Terms & Conditions

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Terms & Conditions

Please read these terms and conditions carefully before using our services.

Effective Date: 13 September 2025

Last Updated: 13 September 2025

These Terms & Conditions ("Terms") govern your access to and use of the website and services provided by Raven Education Consultants ("Company," "we," "our," or "us"). By using our website (edu.ravenconsultants.lk), you agree to these Terms. If you do not agree, please do not use our services.

1. Eligibility
  • Students must be at least 15 years old to use our Student Portal and educational consulting services.
  • Parents or guardians may provide information on behalf of students under 18 years of age.
  • You are responsible for ensuring that all information provided is truthful, accurate, and up to date.
2. Services Provided

Our Platform allows:

  • Students to submit their academic qualifications and receive personalized course recommendations.
  • Access to educational guidance and consultation services.
  • Information about courses, institutes, and educational opportunities.

We act as an educational consulting service providing guidance and recommendations. We do not guarantee admission to any educational institution or the accuracy of all course information provided by external institutions.

3. Student Portal & Information Submission
  • Students may submit their academic qualifications through our Student Portal for course recommendations.
  • All information provided must be accurate and truthful.
  • We reserve the right to verify submitted information and may request supporting documentation.
  • Submitted information will be used to provide personalized educational guidance and recommendations.
4. Acceptable Use

You agree NOT to:

  • Submit false, misleading, or fraudulent academic information or qualifications.
  • Use the Platform for any illegal purpose.
  • Upload or share content that is defamatory, obscene, discriminatory, or violates intellectual property rights.
  • Attempt to bypass, hack, or otherwise interfere with the Platform's security features.
  • Use our services to apply for courses or programs that you are not eligible for.
5. Educational Consulting Services
  • Our consultants provide guidance based on submitted academic information and available course data.
  • Recommendations are advisory in nature and do not guarantee admission or acceptance to any educational institution.
  • Students are responsible for verifying all course information, entry requirements, and application procedures with the respective institutions.
  • We are not responsible for changes in course offerings, requirements, or fees made by educational institutions.
6. Student Obligations
  • Students must ensure that all information provided in their submissions is accurate and truthful.
  • Students must not misrepresent their academic qualifications, examination results, or other credentials.
  • Students are responsible for following up on recommendations and communicating with educational institutions directly.
7. Fees & Payments
  • Basic course recommendations through our Student Portal are provided free of charge.
  • Premium consulting services may be subject to fees, which will be disclosed before payment.
  • Payments are non-refundable unless otherwise stated in writing.
8. Privacy & Data Protection

Your use of the Platform is governed by our Privacy Policy, which explains how we collect, use, and share your personal information.

Sri Lanka's data collection and processing are primarily governed by the Personal Data Protection Act (PDPA), No. 9 of 2022. Raven Education Consultants is committed to aligning with the PDPA to safeguard personal data to the best of our ability.

We collect and process student academic information to provide educational consulting services. This includes:

  • Academic qualifications, examination results, and educational history
  • Personal contact information for communication purposes
  • Demographic information for statistical analysis and service improvement

Raven Education Consultants makes every effort to protect student details and academic information. However, due to unavoidable circumstances, a data breach may occur. If such a breach ever happens, students and parents agree not to hold Raven Education Consultants responsible. By accepting these Terms, you expressly acknowledge and agree that no legal actions will be taken against Raven Education Consultants in the event of a data breach.

9. Intellectual Property
  • All content, design, logos, and trademarks on the Platform belong to Raven Education Consultants or our licensors.
  • You may not copy, distribute, or reproduce any part of the Platform without prior written consent.
  • Course information and institutional data may be sourced from third parties and remain the property of their respective owners.
10. Limitation of Liability
  • We are not responsible for any loss, damage, or dispute arising from interactions between students and educational institutions.
  • We make no guarantees regarding the accuracy, completeness, or availability of any course information or institutional data.
  • The Platform is provided "as is" without any warranties, express or implied.
  • We are not liable for any decisions made by students based on our recommendations or guidance.
  • We are not responsible for changes in admission requirements, course content, or fees by educational institutions.
11. Third-Party Links and Services

Our Platform may contain links to third-party websites, educational institutions, or services. We are not responsible for the content, policies, or practices of these third-party sites.

12. Termination of Services

We reserve the right to suspend or terminate your access to our services if you violate these Terms or engage in unlawful activities.

13. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with the updated "Last Updated" date. Continued use of our services after changes means you accept the updated Terms.

14. Governing Law

These Terms are governed by the laws of Sri Lanka. Any disputes will be subject to the exclusive jurisdiction of the courts of Sri Lanka.

15. Contact Us

For questions about these Terms, please contact:

Raven Education Consultants

Palm Court

Colombo 03, Sri Lanka

Email: support@ravenconsultants.lk